Refund policy

Returns
We accept returns only for damaged, defective, or incorrect items. Requests must be made within 48 hours of delivery.

Eligibility for Returns

  • Item must be unused
  • Item must be in original packaging
  • Proof of damage (photo/video) required

Non-Returnable Items

  • Used products
  • Customized products
  • Items without original packaging
  • No return or exchange for color change (slight color variations may occur due to screen settings and photography lighting)
  • No return for sizes (please refer to our size guide before placing an order)

Refunds
Once the returned item is inspected and approved, refunds will be processed within 5–7 business days.

Refund Method

  • Prepaid orders → refunded to original payment method
  • Cash on Delivery → refund via bank transfer or UPI

Exchange
We offer exchanges for defective or damaged items only, subject to stock availability.
Please note: We do not accept returns or exchanges for color change, and we do not accept returns for sizes.

Cancellation
Orders can be canceled only before dispatch.

Contact

To request a return or refund, please contact us at:

Shrikaa
Address: Shop No. 124, Neo Corporate Plaza, Malad West, Mumbai 400064, Maharashtra, India
Phone: +91 98908 77377
Email: customer.care@shrikaa.com
GSTIN: 27ABDFP3395D1Z6

Please include your order number and issue details.